Skip to main content
  • Customer Service
    0%
  • Previous
  • Course data
    General
    Announcements
    Week 1: Welcome and English Fundamentals
    English Fundamentals
    Be Clear
    Be concise
    Active voice
    Writer vs. Reader focused
    ChatGPT
    Grammarly Free Writing AI Assistance
    email template
    English fundamentals deck
    Week 2: Business Communications
    Rate your listening abilities
    Turn opinions into facts
    Values and Beliefs
    Empathy
    Ryan Reynolds and Communication
    Communication Deck
    Week 4: Customer Service Excellence
    Customer Service Stories
    Top 5 Skills
    BRAVO Model
    Customer Service Full Deck
    Customer Service Deck 1
    Customer Service Deck 2
    Customer Service Module 3
    Week 5: Customer Service Part 2
    Customer Service Module 3
    Customer service module 4
    Show You Care Skills Roadmap
    Week 7 - Professional Selling
    Professional Selling Deck
    Craft a value statement
    Sales Funnel
    Email writing
    Persuasion Template
    Week 8: Professional Selling Part 2
    Professional Selling Week 2
    Week 10: Social and Emotional Leadership
    Activities
    Deck
  • Next
  • Categories
    All categories
    OSN Benefits
    Certificate programs
    OEG Employees
  • Home
Log in
Categories Collapse Expand
All categories
OSN Benefits
Certificate programs
OEG Employees
Home

    Course info

    Customer Service

    • teacher: Kirsten Josling
    • teacher: Joel Silverstone

    Contact site support
    You are not logged in. (Log in)
    Data retention summary
    Powered by Moodle

    Privacy Policy Terms & Conditions

    Copyrights Content